Team size

Languages

Agent training

CUTOMIZED

Support Team Lead

On-boarding

Quality Management

ESSENTIAL

1 to 5 talents

10+ talents

20+

Email, Chat and calls

Included

GROWTH

20+

1 to 5 talents

20+

Email, Chat and calls

Included

Email, Chat and calls

ENTERPRICE

10+ talents

20+

Email, Chat and calls

Included

Flexibility contract

Included

Resign any time

30-days free trial

30-days free trial

30-days free trial

30-days free trial

ESSENTIAL

Team size

1 to 5 talents

Languages

20+

Agent training

Email, Chat and calls

Support lead team

Included

Onboarding

Included

Quality Management

Included

Flexibility contract

Resign any time

30-days free trial

CONTACT SALES

ENTERPRICE

Team size

1 to 5 talents

Languages

20+

Agent training

Email, Chat and calls

Support lead team

Included

Onboarding

Included

Quality Management

Included

Flexibility contract

Resign any time

30-days free trial

CONTACT SALES

GROWTH

Team size

10+

Languages

20+

Agent training

Email, Chat and calls

Support lead team

Included

Onboarding

Included

Quality Management

Included

Flexibility contract

Resign any time

30-days free trial

CONTACT SALES

CUSTOMIZED

Team size

10+

Languages

20+

Agent training

Email, Chat and calls

Support lead team

Included

Onboarding

Included

Quality Management

Included

Flexibility contract

Resign any time

30-days free trial

CONTACT SALES

Client journey

Day 1

Day
1 - 2

Day
2-3

Day
4 - 10

Week 2

Contract Signed

Scheduled call to provideall information

Information Exchange

All accesses providedfor MarbillCare

Business introduction

Customer Support Flowpresentation

Creation of the training

Optional

Based on information given from Client preparation ofinternal training

Training for Agents

Based on support difficulty

Support goes Live

Based on system and
project difficulty support
can go live withinfirst
two weeks.

Choose the most suitable plan for your business

Team size

Languages

Agent training

CUTOMIZED

Support Team Lead

On-boarding

Quality Management

ESSENTIAL

GROWTH

ENTERPRICE

Flexibility contract

ESSENTIAL

ENTERPRICE

GROWTH

CUSTOMIZED

Essential

Sapphire plan

Diamond plan

Tailored plan

Explore Our Tools that are currently supported

Future-wise, we got you cover!

Client journey

Contract Signed

Scheduled call to provideall information

Information Exchange

All accesses providedfor MarbillCare

Business introduction

Customer Support Flowpresentation

Creation of the training

Optional

Based on information given from Client preparation ofinternal training

Training for Agents

Based on support difficulty

Support goes Live

Based on system andproject difficulty supportcan go live withinfirsttwo weeks.

Launching process

in 1-2 days

Kickoff meeting

in 3-7 days

Creating team

in 1-2 weeks

Training

in 30 days

Launch (First invoice)

Would you like to hear more about our services?

Lets schedule a call

Choose the most suitable plan
for your business

Explore Our Tools that are
currently supported

Future-wise,
we got you cover!

Based on system and
project difficulty support
can go live withinfirst
two weeks.

Would you like to
hear more about our services?